Overview
Faust PR Ltd is committed to protecting your privacy when you use our services. Any personal data collected through the site will be treated as confidential in line with the principles of The General Data Protection Regulation (GDPR).
Faust PR Ltd collects information when you read or download information from the Site (IP Addresses and Cookies).
We will collect information generated by your visit to the website. This may include your IP Address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet); the type of browser and operating system used to access the site; the date and time you access the site; the pages you visit; and if you visited the site from another website, the address of that website.
Some of this information may be stored on your computer in the form of a cookie. This information helps the web server track such things as your preferences and any data you submit whilst browsing the site. Most web browsers automatically accept cookies, but you can activate your browser to prevent this.
Privacy Notice The Privacy Notice below explains how we use information about you and how we protect your privacy.
Changes to Privacy Notice Any changes we make to our privacy policy in the future will be posted on this page. You should check this page regularly in order to be aware of these changes, as they may affect you. Information we may collect about you may include (but is not limited to):
- Name
- Company Name
- Telephones numbers
- Email addresses
- Computer IP address
Why do we need your personal information?
We may need to use some information about you to:
- provide you with marketing material
- deliver services and support to you;
- manage those services we provide to you;
- service improvement;
- check the quality of services;
- to help with research of new services.
How the law allows us to use your personal information There is legal reason why we need to collect and use your personal information.
Generally, we collect and use personal information for the purposes of where:
- you are entering or have entered into a contract with us
- you, or your legal representative, have given consent
- it is necessary for legal cases
- it is necessary for research purposes
Consent and Your Preferences We would like to occasionally send you information on our new developments on offer, and which we think will be of interest to you. We will ask for your consent to communicate this type of information to you, you can remove your consent and ask us to stop.
If you want to remove your consent, please contact faustpr@faustpr.co.uk and tell us you are removing your consent so we can deal with your request.
We only use what we need Where we can, we’ll only collect and use personal information if we need it to deliver a service.
If we don’t need personal information we’ll either keep you unsubscribed if we already have it for something else or we won’t ask you for it. For example, in a survey we may not need your contact details so we’ll only collect your survey responses.
We won’t sell your personal information to anyone else.
We will always provide an option for updating your marketing preferences on our communications with you.
Visiting our websites
When you visit our website, we collect standard internet log information for statistical purposes.
- We use cookies to collect information in an anonymous way, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
- We do not make any attempt to identify visitors to our websites. We do not associate information gathered from our sites with personally identifying information from any source.
- When we collect personal information, for example via an online form, we will explain what we intend to do with it.
- Our website contains links to various third-party websites. We are not responsible for the content or privacy practices of any external websites that are linked from our sites
How we use your telephone number and email address Contact via telephone or email provide a direct way to contact and share information with you about our services. If you provide your telephone number or email address we may keep in contact with you by these methods.
How long do we keep your personal information? There’s often a legal or a contractual reason for keeping your personal information for a set period of time. We will keep your information for the duration of providing a service, after that time we will either anonymise or destroy your information.
You can ask us for a copy of our retention periods by contacting faustpr@faustpr.co.uk
Your Rights The law gives you a number of rights to control what personal information is used by us and how it is used by us. You can ask for access to the information we hold on you You have the right to ask for the information we have about you. When we receive a request from you, we must give you access to what personal information we’ve recorded about you.
However, we can’t let you see any parts of a record which contain:
- Confidential information about other people; or
- May be held in preparation to defend legal claims
This applies to personal information that is in both paper and electronic records. If you ask us, we’ll also let others see your record (except if one of the points above applies).
A request for personal information can be made via email. This is known as a subject access request. In order to make a subject access request you will need to provide the following information:
- your name
- your email address
- enough information to identify your records
We will not start your subject access request until we are satisfied that you have provided us with enough information for us to identify you.
Once you have made a request you will receive an acknowledgement and your request should be answered within one month. In certain circumstances, we are allowed to take longer but we will tell you if we feel we may need longer without undue delay from when we receive your request.
If you can’t ask for your records in writing, we’ll make sure there are other ways that you can. If you have any queries about access to your information please contact us.
You can ask to change information you think is inaccurate You should let us know if you disagree with something we may have recorded about you.
We may not always be able to change or remove that information but we’ll correct factual inaccuracies and may include your comments in the record to show that you disagree with it.
Please email faustpr@faustpr.co.uk to inform us of any inaccuracies.
You can ask to delete information (right to erasure) In some circumstances you can ask for your personal information to be deleted, for example:
- Where your personal information is no longer needed for the reason why it was collected in the first place
- Where you have removed your consent for us to use your information (where there is no other legal reason us to use it)
- Where there is no legal reason for the use of your information
- Where deleting the information is a legal required
- Where your personal information has been shared with others, we’ll do what we can to make sure those using your personal information comply with your request for erasure.
You can ask to limit what we use your personal data for You have the right to ask us to restrict what we use your personal information for where:
- you have identified inaccurate personal information, and have told us of it
- where we have no legal reason to use that information but you want us to restrict what we use it for rather than erase the information altogether
We will assess whether you have a right to a restriction and where restriction of use has been granted, we’ll inform you before we carry on using your personal information.
Where possible we’ll seek to comply with your request, but we may need to hold or use information because we are required to by law or we have a legal basis to do so, such as a contract.
How to tell us of a data breach Faust PR Ltd takes responsibility to protect the personal information we hold about those with whom we work seriously. We are accountable for our processing and take necessary technical and operational steps to information security protections. Please email faustpr@faustpr.co.uk